Get to Know Us
Meet Our Team
We're a small, local team in Williamsburg, VA — and we treat every client like family. You'll work directly with us from application to closing.
Broker-Owner
Alicia Medford
Alicia Medford is the Broker-Owner of Merit Mortgage Group. After graduating from Christopher Newport University, Alicia worked in mortgage loss mitigation followed by working in the customer service/sales industry. In 2017, she came back to the mortgage industry and has not looked back since.
With a goal of building her own business from the ground up, Alicia launched Merit Mortgage in January 2023. Alicia is passionate about serving her clients with kindness and integrity and equipping clients with the tools to become successful homeowners.
Alicia and her husband, Rob, have six boys who are active in nearly every sport, from swimming to soccer to tennis. Alicia loves to stay in shape by running/training, playing pickleball, and coaching her kids in their various sports adventures. Alicia and her family love to vacation on the coast of North Carolina each summer, and you'll learn quickly that Alicia is an avid Kansas Jayhawk basketball fan!
Loan Officer & Processor
Kara Jumper
Kara Jumper is a loan officer as well as Alicia's assistant and a loan processor with Merit Mortgage Group. After graduating from Liberty University, Kara worked for seven years in property management. Alicia pursued Kara for nearly a year to get her to take the leap to the mortgage industry, and thankfully, in late 2019, Kara took a step of faith and was able to say "YES!"
Kara's attention to detail, task management, and diligence make her a key component of Merit Mortgage. Kara and Alicia work hand-in-hand throughout the loan process from application to closing, ensuring you're well taken care of throughout the journey.
Kara and her husband, Ryan, have two children, Rosie and Jordan. Aside from working and keeping up with a toddler and newborn, Kara enjoys working out, rollercoasters, the beach, and cheering on the Indiana Hoosiers alongside her husband!
Mortgage Loan Originator
Cory Carter
Born and raised in Oklahoma, Cory Carter is a Mortgage Loan Originator with Merit Mortgage Group. After graduating from Oklahoma State University, he taught 7th grade in Oklahoma City before receiving his commission at Fort Benning, Georgia, and transitioning to full-time active duty in the U.S. Army. Following 21 years of service, Cory was blessed with the opportunity to join Merit Mortgage Group.
A real estate investor and dedicated community volunteer, Cory mentors teens in his local area and brings a sharp focus on detail and execution to everything he does. His priority is serving clients with professionalism and integrity, equipping them with the tools they need to become successful homeowners.
Away from mortgages, Cory and his wife, Jessica, stay busy with their two daughters, who are involved in nearly everything — especially swimming. When he isn't working, you'll find Cory in the gym, watching football, or out on the water. He and his family love their summer trips to the Outer Banks, North Carolina, and it won't take long to discover that Cory is an avid fisherman at heart.
Why Work With Us
A Broker Who Works for You
We shop for you
As a wholesale broker, we compare programs and rates across more than a dozen lenders to find the right fit for you.
We're easy to reach
You'll have a direct line to Alicia, Kara, and Cory — real people who answer your questions quickly.
We advocate for you
We work directly with underwriters and lenders and stay in your corner from application to closing day.
Let's Get Started
Whether you're buying, refinancing, tapping your equity, or building, we'd love to help. Reach out today for a free consultation.
Merit Mortgage Group, LLC
1 Prestwick
Williamsburg, VA 23188
Phone: (757) 755-0206
Company NMLS #2460866
www.nmlsconsumeraccess.org
Licensed in
CA, CO, FL, GA, IA, ID, KS, OK, PA, SC, TX and VA
Equal Housing Opportunity
© 2026 Merit Mortgage Group LLC. All Rights Reserved.